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General Terms and Conditions of Remalux b.v.
  1. General Scope of Application:
    Unless otherwise agreed in writing, these general terms and conditions will apply to all offers, purchase agreements and deliveries made under Remalux B.V.’s general terms and conditions of delivery and sales.
  2. Prices:
    All prices are expressed in Euros and inclusive of VAT, will be non-binding and will not apply to subsequent orders.
  3. Delivery:
    Delivery will not be carriage Paid, and the cost of transport through transporter and/or on COD (cash on delivery) basis will always be charged.
    Goods will always be delivered on the request and at the risk of the purchaser or customer.
  4. Delivery period and force majeure:
    The delivery period will always be as short as possible; however, we accept no liability for late delivery caused by force majeure; it is expressly stated that transportation difficulties and strikes will be regarded as force majeure.
  5. Complaints:
    Complaints should be made in writing and received by us within 8 days.
    1. Right of Termination:
      The consumer has the option of terminating the contract within 7 days, without assigning any reason. This period will commence on the date on which the consumer receives the product.
      The consumer must handle the product carefully, and if he wishes to exercise his right to terminate the contract, the product with all the accessories must be returned to Remalux B.V. in the original packing as per Remalux’s instructions in this regard.
    2. Costs of terminating the agreement:
      The consumer will bear the costs of returning the goods. If the consumer has made any payments, Remalux will reimburse the same as soon as possible.
  6. Payments:
    Payments may only be made using the payment options mentioned in our website.
  7. Right of retention of title:
    Remalux B.V. will remain the owner of goods sold and delivered, until all the claims arising under the agreement, including costs and interest, are fully paid.
  8. Disputes:
    The agreement between Remalux B.V. and the consumer, to which these general terms and conditions relate, will be exclusively subject to the law of The Netherlands.
  9. Privacy declaration:
    Remalux B.V. will use the data provided by the consumer exclusively for the purpose of achieving the best possible processing of the order(s), and for the best possible provision of information.
    Remalux B.V. will never make the personal data provided to it by the consumer, available to third parties.
  10. Exclusion of liability:
    Although the greatest care has been taken in preparing and making the website, it is always possible that certain information may lose its accuracy in the course of time. Remalux B.V. is not liable for the consequence of any activities that are undertaken on the basis of the information contained in the website.
    Certain references in this website are linked to information sources maintained by third parties, over which Remalux b.v. has no control. Remalux b.v. therefore also does not accept any responsibility for the accuracy or any other aspect of the information contained on the relevant servers.
Remalux B.V.
Netwerk 140-142
1446 WR Purmerend
The Netherlands
Tel :  +31 (0)299 - 434 447
Tel :  +31 (0)299 - 427 534
Fax:+31 (0)299 - 429 129
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